Q & A
Frequently Asked Questions
Q: What is AQUAMETAL technology?
A: AQUAMETAL technology is a patented technology developed by Phiten that disperses metals, such as titanium, gold, and silver, in water at the nano level. This technology is used in a variety of Phiten products to help enhance relaxation, reduce fatigue, and support overall well-being.
Q: How do I use Phiten products?
A: Phiten products are designed to be easy to use and can be incorporated into your daily routine. For example, our tapes and lotions can be applied directly to the skin, while our jewelry and clothing can be worn throughout the day. Simply follow the instructions provided with each product for the best results.
Q: Are Phiten products safe?
A: Yes, Phiten products are safe to use. They are made from high-quality materials and are rigorously tested to ensure they meet the highest standards of safety and effectiveness. However, if you have any specific medical conditions or concerns, we recommend consulting with your healthcare provider before using Phiten products.
Q: How do I care for my Phiten products?
A: To ensure the longevity of your Phiten products, we recommend following the care instructions provided with each product. For example, our clothing and jewelry can be hand-washed or machine-washed on a gentle cycle, while our tapes and lotions should be stored in a cool, dry place.
Q: Where can I buy Phiten products?
A: Phiten products are available for purchase through our website, as well as at select retail locations across Australia. Please visit our "Store Locator" page to find a store near you.
Q: Can I return or exchange a product?
A: Yes, we offer a 30-day return policy for all Phiten products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return or exchange. For more information, please refer to our Return and Refund Policy.
Q: How can I learn more about Phiten?
A: For more information about Phiten and our products, please visit our "About Phiten" page or contact our customer service team. We are always happy to answer any questions you may have!