Terms of service

Terms of Service

Overview

Welcome to Phiten Australia, operated by Australia Silver Valley Pty Ltd ("we", "us", or "our"). By visiting our website and purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all visitors, users, and customers of the site.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any of our services.

1. General Conditions

  • We reserve the right to refuse service to anyone, for any reason, at any time.
  • You understand that your personal information (not including payment details) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer over networks.

2. Accuracy, Completeness, and Timeliness of Information

  • We are not responsible for inaccurate, incomplete, or outdated information on this site. The content on this site is provided for general information only and should not be relied upon for making decisions without consulting more accurate sources.
  • Any reliance on the material on this site is at your own risk.

3. Modifications to the Service and Prices

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue any part of the Service without notice at any time.
  • We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

4. Products and Services

  • Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy.
  • We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product color.
  • We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction.

5. Billing and Account Information

  • We reserve the right to refuse any order you place with us. In the event we make a change to or cancel an order, we will attempt to notify you via the email or phone number provided at the time of purchase.
  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card details, so we can complete your transactions and contact you if necessary.

6. Third-Party Links

  • Certain content, products, and services available via our Service may include materials from third parties.
  • We are not responsible for examining or evaluating the content or accuracy of any third-party links and will not have any liability or responsibility for any third-party materials or websites.

7. User Comments, Feedback, and Other Submissions

  • If you send submissions (e.g., comments, feedback, contest entries, etc.), you agree that we may, at any time, edit, copy, publish, distribute, or otherwise use your submissions in any medium.
  • We are under no obligation to maintain any comments in confidence, pay compensation for any comments, or respond to any comments.
  • You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or personal rights.

8. Personal Information

  • Your submission of personal information through the store is governed by our Privacy Policy.

9. Prohibited Uses

In addition to other prohibitions set forth in the Terms, you are prohibited from using the site or its content:

  • For unlawful purposes;
  • To solicit others to perform or participate in any unlawful acts;
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • To harass, abuse, insult, harm, or discriminate against others based on gender, sexual orientation, religion, ethnicity, or age;
  • To submit false or misleading information;
  • To upload viruses or any other malicious code.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

10. Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice.

In no case shall Phiten Australia, its directors, employees, affiliates, or service providers be liable for any injury, loss, claim, or any direct or indirect damages arising from your use of our service or products.

11. Indemnification

You agree to indemnify, defend, and hold harmless Phiten Australia and our affiliates from any claim or demand, including reasonable legal fees, made by any third party due to your breach of these Terms or your violation of any law or third-party rights.

12. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Australia.

13. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time. It is your responsibility to check this page periodically for changes. Your continued use of the website following any changes constitutes acceptance of those changes.

If you have any questions about our Terms of Service, please contact us at info@phitenau.com.au